I brought my vehicle in to be serviced and I was told by one service member that my 20% off coupon would apply to my entire bill, and then later find out that it was only applied to the labor. Had I known that I would not have had all the maintenance done at one time.

A little less expensive. ( But I realize a lot of things are going up in price. )

Would like to see what work was being done to my truck, watch the inspection. I believe the tech supervisor told me I would get an email telling and showing me what was checked and what was found during the multipoint inspection, I did not get that!

Added DEF during the service call for which I was charged…but had to return to actually get the DEF.

I brought my 2025 GMC Ultimate in for the FOURTH time to fix the headlight auto-dim. I drove all the way to Leta for the FOURTH time so they can tell me they need a GMC technician to look at it NEXT WEEK. Do you think you could have told me that before I drove there? It was my FOURT TIME for the same reason

Find out information before telling a customer the wrong thing and making them drive 2 hours for no reason.

I have had several issues with my new vehicle. I feel the staff in service dept do not operate like several other dealerships in the area. I have been in 8+ times for repairs and I am treated as of I am a problem.

I would line a phone call to explain better the situation. I have tried to call dealership and can not get a call back to date. 573-429-6331This is the second surgery I have completed with same concern.

It was 3 months from the time I took my car in until they got it fixed. Had to order a part, took a month to get it. Then had to wait another 2 months to get a loaner. I'm glad it's fixed, but it was frustrating to have to wait so long for a.loaner

I would like to know the quality of parts or areas being serviced of the vehicle, verbally or in the receipt printout.