Didn’t tell me why was wrong with my car, when car wouldn’t start they told me I had to have it towed in and I have extended warranty on it nobody could see why was covered
Anonymous
•
Dec 22, 2025
1.0/5
1.0/5
Return calls and keep us updated on status of progress. Was lied to repeatedly about parts being ordered and then being installed to find out 7 weeks after receiving the car for service, the parts were never ordered. Very frustrating .
Anonymous
•
Dec 22, 2025
4.0/5
4.0/5
Everyone did a great job, and the process was smooth to the finish
Anonymous
•
Dec 22, 2025
2.0/5
2.0/5
This is my 2nd oil change and request to sink my new tires with the car. It has not happened.
Anonymous
•
Dec 19, 2025
2.0/5
2.0/5
Probably not Frank Leta fault but they still have my truck waiting on a part to come in. The part was suppose to be there 8 days after dropped the truck off and now it going to be over two weeks, that is ridiculous to have to wait that long for a part.
Anonymous
•
Dec 19, 2025
5.0/5
5.0/5
Maybe change oil on Saturdays , other than that nothing.
Anonymous
•
Dec 2, 2025
2.0/5
2.0/5
It is always a struggle to get our tires rotated. We ask every time to rotate but get push back on rotating them because they do not measure how they should to rotate. I know the front tires get worn more than the back. It just gets old, every oil change we ask for a service and there is always opposition.
Anonymous
•
Dec 1, 2025
4.0/5
4.0/5
The service went well but the congestion in the parking lot is terrible. There need more room.
Anonymous
•
Nov 24, 2025
1.0/5
1.0/5
I brought my truck in for an oil change and it was noted a leak coming from my undercarriage. I made another appointment to bring it back, so that the transmission could be pulled (GMC canceled that appointment) and I then waited over 2 weeks to never received a call back. I am close 36k miles & I'm afraid that I'm only being strung along until my warranty expires and then I will be responsible for the costs of the transmission repair! I didn't buy the truck from you, but no one seems to care.
Anonymous
•
Nov 23, 2025
3.0/5
3.0/5
Tobias was absolutely fantastic! He went above and beyond for me and the service on my car.I’ve reached out to Michael regarding my warranty for the windshield repair and tires, still have not heard back from him. I was told the warranty would cover my windshield replacement and now I’m getting the run around.Please note: this review has nothing to do with Tobais - again his service is one of the best!
Didn’t tell me why was wrong with my car, when car wouldn’t start they told me I had to have it towed in and I have extended warranty on it nobody could see why was covered
Anonymous
•
Dec 22, 2025
1.0/5
1.0/5
Return calls and keep us updated on status of progress. Was lied to repeatedly about parts being ordered and then being installed to find out 7 weeks after receiving the car for service, the parts were never ordered. Very frustrating .
Anonymous
•
Dec 22, 2025
4.0/5
4.0/5
Everyone did a great job, and the process was smooth to the finish
Anonymous
•
Dec 22, 2025
2.0/5
2.0/5
This is my 2nd oil change and request to sink my new tires with the car. It has not happened.
Anonymous
•
Dec 19, 2025
2.0/5
2.0/5
Probably not Frank Leta fault but they still have my truck waiting on a part to come in. The part was suppose to be there 8 days after dropped the truck off and now it going to be over two weeks, that is ridiculous to have to wait that long for a part.
Anonymous
•
Dec 19, 2025
5.0/5
5.0/5
Maybe change oil on Saturdays , other than that nothing.
Anonymous
•
Dec 2, 2025
2.0/5
2.0/5
It is always a struggle to get our tires rotated. We ask every time to rotate but get push back on rotating them because they do not measure how they should to rotate. I know the front tires get worn more than the back. It just gets old, every oil change we ask for a service and there is always opposition.
Anonymous
•
Dec 1, 2025
4.0/5
4.0/5
The service went well but the congestion in the parking lot is terrible. There need more room.
Anonymous
•
Nov 24, 2025
1.0/5
1.0/5
I brought my truck in for an oil change and it was noted a leak coming from my undercarriage. I made another appointment to bring it back, so that the transmission could be pulled (GMC canceled that appointment) and I then waited over 2 weeks to never received a call back. I am close 36k miles & I'm afraid that I'm only being strung along until my warranty expires and then I will be responsible for the costs of the transmission repair! I didn't buy the truck from you, but no one seems to care.
Anonymous
•
Nov 23, 2025
3.0/5
3.0/5
Tobias was absolutely fantastic! He went above and beyond for me and the service on my car.I’ve reached out to Michael regarding my warranty for the windshield repair and tires, still have not heard back from him. I was told the warranty would cover my windshield replacement and now I’m getting the run around.Please note: this review has nothing to do with Tobais - again his service is one of the best!