Due to some unfortunate circumstances my car was there for 4 hours for service.

You could’ve called me back like you said you would, I never heard a word back and still haven’t.

Fixed my vehicle. It is still leaking antifreeze and not running right.

I always have an issue with the free oil change

cover for the cabin filter area was not put back on the compartment. It was on the passenger floor m,at. I had to remove the glove compartment and re-install it.

Kevin has such incredibly bad customer service I will do everything in my power to make sure no one I know buys a car from Frank Leta.

Implement procedures to prevent mixing up vehicles. My services were performed on the wrong vehicle and it was discovered after I paid and was handed a Buick key instead of a GMC key. IThen I had to wait while they rushed to service my vehicle. I was nervous driving it home. Also, there were grease spots on my console lid and door panel - which is not the first time. The girl who waited on me was great and this was not her fault. But this is not the first less than good experience there..

I understand the part for my transmission was backordered, but there was very little communication unless I initiated it.