The Mitsu waiting room smelled like smoke; either a recent smoker had been sitting in the room or the customer with me was a smoker. As a lifelong asthmatic, I had to find an alternate location to wait. When I returned, I still could not wait in that room as it reeked of cigarette smoke. (This is not the fault of the employees. This is a customer issue.)Continued excellence in customer service and. detailed attention to my vehicle.

Higher prices on service and new vehicles may limit our options in the future.Having owned 8 cars from Burdick, we can indicate we have never been disappointed.

The process went seamlessly thanks too the service writer, Wayne and Tina the mechanic expert Tina. Best visit I have ever had. Thank you!

Well you could have told me I needed struts Cadillac converter can you please tell me how much that would cost for a Cadillac converter for my 2019 Mitsubishi outlander SEL 2.4

It took 10 minutes on hold to get to someone.Lack of communication

Everything is goWas all goodIt's was all goodNeed more couponsNeed more coupons for servicesAll goodNo reasonWas all good

Very engaging with explaining the details on what was needed to be fixed there's no improvement needed it was great service .They found what they as wrong with my truck and really fix d it. And I can't stop telling people about the service.

Everyone is always friendly and helpful.

I have been at your dealership buying only Mitsubishi for over 20 years. I have been working with Mike for years. I have encouraged others to buy from you. My husband and father in law only buy Mitsubishi. After my experience with being told I have to pay $4000.00 for a wire on a 1.5 year old car along with service for over $15 hours is disgraceful. The workmanship of Mitsubishi has clearly and significantly declined. I declined service because who has $5000.00 in their back pocket when you are paying $750.00 monthly on a new car? I’m in complete disbelief that this was not covered under my current warranty. What did I do? This is not weather related. I haven’t had the car for years. This is poor manufacturing of parts. I will never buy from Mitsubishi again after this experience.It is extremely difficult to bring in a car for service for those that work 6a-6p during the work week and will not accept appointments on the weekend. I waited a full month before I was able to take vacation day to be able to get in.

N/Agood service and great attention