Burdick Mitsubishi
4.5/5
4.5 /5
218 Verified Reviews
5885 East Circle Dr, Cicero, NY 13039, US
(315) 453-9901
218 Verified Reviews
4.0/5
4.0 /5
Everyone was helpful and explained everything clearlyI was happy with how the facilities lookedThey did a great jobThey were helpfulThey were helpful

5.0/5
5.0 /5
The first appointment I made went to my junk folder so I assumed that the appointment didn't go through but once that was resolved, the scheduling and reminders worked great.Staff was extremely helpful. I will definitely be back. Megan Baldwin provided great service, took time to document issues and offered to help explain.

5.0/5
5.0 /5
Thank you.Very good experience!

5.0/5
5.0 /5
People are always helpful and very friendly

5.0/5
5.0 /5
I stopped to schedule a service appointment and they were able to get me right in. Service manager was professional and courteous

5.0/5
5.0 /5
Had to adjust seat. Left in a snowbank. Couldn't get into driver's side.

5.0/5
5.0 /5
Less satisfied cause I didn't rate 5. Very satisfiedGreat experience during my first vehicle purchase so I decided to come back. Glad I did

5.0/5
5.0 /5
Always very friendlyAlways great

5.0/5
5.0 /5
Excellent service

4.0/5
4.0 /5
Like I said on the previous page, someone called me to try and change my appt date. I was told that it would probably be about a 4 or 5 hour wait depending on the diagnosis. It only turned out to be 2 hours.My only complaint is actually about the vehicle. I was told that my rear brakes needed replacing($615) and I was stunned because I had to have them replaced at around 17,000 miles and now I’m only at 37,000 miles. I am left questioning why the brakes have needed to be replaced twice in less than 40,000 miles. It makes me question if there is something else wrong.The day before my appt I got a phone call trying to get me to change my appt to another day because of lack of techs. However I work during your hours and have no choice but to bring my vehicle in on a Saturday and wait for it.