Burdick Mitsubishi
4.5/5
4.5 /5
218 Verified Reviews
5885 East Circle Dr, Cicero, NY 13039, US
(315) 453-9901
218 Verified Reviews
3.0/5
3.0 /5
Part dept told service dept all parts were recd. When I took car in to get work done the next day, one part was missing.While the staff was very professional while dealing with them, it appears improvement needs to be made with the system of communicating between each other. Promises were made by one service Rep. The promise was not kept as the promise was not documented and that service rep was absent from work the next day. Therefore, the service rep covering the next day did not know about the promise which resulted in a very frustrating situation. Bottomline, the service was completed as expected.

5.0/5
5.0 /5
Great experienceGreat service and friendly experience

5.0/5
5.0 /5
The mechanic was incredibly helpful in explaining and demonstrating exactly what was wrong and why she recommended a certain course of action. It's rare to feel confident about a very large estimate but I walked away trusting completely in the analysis of the professional crew.

3.0/5
3.0 /5
No everything was goodEverything was good

5.0/5
5.0 /5
Great serviceGreat service

5.0/5
5.0 /5
Quick appointment fast repair

5.0/5
5.0 /5
Very friendly people

1.0/5
1.0 /5
Full expected services were not renderedLove the sales team, very disappointed by the service teamWas charged for inspectionBad service team.

5.0/5
5.0 /5
Never an issue with service department.Always great service

5.0/5
5.0 /5
They are the best