Scheduling is very well planned and organized, and the waiting room is very clean and comfortable; allowing me to wait comfortably while my vehicle is being serviced. The quality of service is excellent and done in a timely manner. Should any questions or concerns arise, the service writer, or the technicians themselves will take the time to explain those concerns and offer explanations/solutions.All the employees are kind and welcoming. They are immediately ready to help with any problems I might have, and I am always treated with respect.
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Get better TV service when waiting for long hours, unable to watch regular programming i.e. CBS,NBC programmingAlways easy to get an appointment, great and timely service and the the staff always very friendly and knowledgeable
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Tyler had worked with us in the process of leasing several cars. He’s always very easy to work with, knowledgeable and patient . The service department is friendly and helpful. Great customer service plus I love my hybrid outlander.Tyler was very patient and helpful every step of the way. He’s Knowledgable, willing and ready to assist with all the quirky questions that come up with so many tech nuances built into this the car. We’re repeat customers and his willingness to provide excellent customer service is a big part of why I decided to get another Mitsubishi . The staff in the service dept are always helpful and friendly. Seneca , a new employee was also very helpful in getting us started on the process of leasing another Mitsubishis
Verified User
•
Sep 27, 2025
5.0/5
5.0/5
This is my 4th car purchase at this dealership…excellent customer service!The employees are all friendly and helpful.
Verified User
•
Sep 25, 2025
5.0/5
5.0/5
Communication was spot on. Very quick with answers and they took time to explain everything I didn't understand. I recommend Mitsubishi of Burlington to everyone ik. Keep up the amazing work y'all do.It was smooth, our sales man was so kind and he was dedicated to making sure I got this car. He was magnificent
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I also appreciate my vehicle being washed after the service was completed. Each of the people I interacted with, the sevice people and the person who sold me my mitsubishi were all very pleasant!Service was completed in a timely manner.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I can’t think of any opportunities for improvement. I am a repeat customer and am very happy with the entire dealership. They are honest, reliable and prioritize customer service.Best service I’ve ever had at any dealership.. Everyone was friendly, polite, knowledgeable and efficient. I was in and out in record time and completely satisfied.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
friendly
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I love the dealership/ Everyone is friendly and helpful. Keep it upThe treatment by sales and service is great!
Scheduling is very well planned and organized, and the waiting room is very clean and comfortable; allowing me to wait comfortably while my vehicle is being serviced. The quality of service is excellent and done in a timely manner. Should any questions or concerns arise, the service writer, or the technicians themselves will take the time to explain those concerns and offer explanations/solutions.All the employees are kind and welcoming. They are immediately ready to help with any problems I might have, and I am always treated with respect.
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Get better TV service when waiting for long hours, unable to watch regular programming i.e. CBS,NBC programmingAlways easy to get an appointment, great and timely service and the the staff always very friendly and knowledgeable
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Tyler had worked with us in the process of leasing several cars. He’s always very easy to work with, knowledgeable and patient . The service department is friendly and helpful. Great customer service plus I love my hybrid outlander.Tyler was very patient and helpful every step of the way. He’s Knowledgable, willing and ready to assist with all the quirky questions that come up with so many tech nuances built into this the car. We’re repeat customers and his willingness to provide excellent customer service is a big part of why I decided to get another Mitsubishi . The staff in the service dept are always helpful and friendly. Seneca , a new employee was also very helpful in getting us started on the process of leasing another Mitsubishis
Verified User
•
Sep 27, 2025
5.0/5
5.0/5
This is my 4th car purchase at this dealership…excellent customer service!The employees are all friendly and helpful.
Verified User
•
Sep 25, 2025
5.0/5
5.0/5
Communication was spot on. Very quick with answers and they took time to explain everything I didn't understand. I recommend Mitsubishi of Burlington to everyone ik. Keep up the amazing work y'all do.It was smooth, our sales man was so kind and he was dedicated to making sure I got this car. He was magnificent
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I also appreciate my vehicle being washed after the service was completed. Each of the people I interacted with, the sevice people and the person who sold me my mitsubishi were all very pleasant!Service was completed in a timely manner.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I can’t think of any opportunities for improvement. I am a repeat customer and am very happy with the entire dealership. They are honest, reliable and prioritize customer service.Best service I’ve ever had at any dealership.. Everyone was friendly, polite, knowledgeable and efficient. I was in and out in record time and completely satisfied.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
friendly
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I love the dealership/ Everyone is friendly and helpful. Keep it upThe treatment by sales and service is great!