I had an issue with the shower, there was no hot water coming out a plumber named Chris was sent out he did an amazing job and he's such a nice guy.

Everyone we have dealt with has been very helpful and accommodating. You do need to be persistent if you need something, but if you are, you will have no problems.

We needed our ceiling light repaired and were put in touch right away with the person who would be handling the repair.

I've lived in a property managed by Cal West for almost 9 years. I've had a very easy and non-intrusive experience with them. Whenever I have issues they are quick to get them taken care of and the service men they've sent out have always been polite and on time.

The dishwasher repair man was very nice - he recommended a new dishwasher which fixed the problem.

The folks at Cal west are great. They are warm accommodating and treat you like family. I've rented for over 15 years and nobody can hold a candle to them.

responsive to maintenance requests and other questions in timely manner

They were great. Work was done amazing super fast, and very respectfully.

Stephanie always quickly responds to our maintenance issues (five star). And she has the vendors call to make an appointment promptly. The heating and air conditioning man was great (five star). The plumber has not resolved our drainage problem yet (three star). The fence repair vendor was awful (one star), but when we needed a fence replaced, my neighbor was allowed to use a good vendor thanks to Stepanie.

Response times for maintenance requests have never been an issue. Management also does a great job of not enabling tenants to lose their ability to self remedy "minor" issues. This may sound odd that I would recognize them for this, but in all fairness...it keeps the tenant engaged in caring for the property and better prepares them for the future of home ownership.