Michaela went above and beyond helping us transition into our new apartment

Our move in went exceptionally smooth. The entire process was clear and well-organized, with every step communicated effectively. The timing was perfect, ensuring a seamless transition without any disruptions. Overall, the experience was efficient and stress-free

Great service

I rented an apartment for many years at a property managed by Grace Salgado and she was a joy to interact with. Grace was super responsive to all my inquiries, concerns, and maintenance requests. She also would send tenants communication about upcoming changes or maintenance happening at the property to keep everyone informed. All of this made life much easier from a tenant perspective. Besides Grace being great at what she does, she understands tenants sometimes face challenges in their daily lives. She sees things through a human lense instead of just through a business lense which is always appreciated. Thank you for everything and keep up the great work, Grace!

We would like to thank Casey for all of her help in getting us into this wonderful duplex! She has been great to work with. She’s friendly, knowledgeable and gets things done. We are very happy with our new place and would highly recommend Cal Western Properties.

I think Julie is a professional manager

I wanted to bring up an issue with the material/paint used on the kitchen countertop. It’s extremely difficult to clean, stains easily, and isn’t heat-resistant. Even everyday items leave marks—for example, simply placing a cardboard box on the counter results in an imprint of the cardboard outline (yes! the outline of the cardboard box resulted in the countertop leaving a mark!), and a coffee cup left a permanent ring despite my immediate efforts to clean it with both a wet rag and an alcohol-based cleaner. The material is also very sticky and any dish I set on the counter will want to cling to the surface. Additionally, the surface seems to react poorly to heat. When placing a pot on the counter, the material/paint transfers onto the pot, which is concerning. Given these challenges, I’d appreciate any guidance on how to better maintain the countertop or whether there are any potential solutions to address these issues. Thanks!

Fast response to questions and issues in the apartment. Kind and reliable

Working with Casey from Cal-Western was absolutely a pleasure. However, I have one request that Cal-Western also take the time to make sure the tenants do not wreak havoc on others. At 74 S 8th St., tenants from apartment 1 and 2 deliberately park their cars (laterally) so as to block multiple parking spots for their family members. Such behavior must be reprimanded. I have also sent email with pictures of how these tenants park their car laterally. Please take the time to discipline tenants as needed. I can say that the younger college going tenants behave better than adults.

The timing of my move over the Christmas Holidays was stressful and Heather handled all the many details so easily and with a smile. I would recommend Cal-Western to anyone and everyone and they would be extra lucky if they got Heather!