The office maintenance has always gone above and beyond for us, with a kind and serving attitude. However in our last several requests to fix black mold appearing in our bathrooms, kintchens, kids bedroom, & ventilation, the staff has been instructed that they cannot do more than paint or clean. There are some serious issues revolving around water leaking into the complex’s units, by unsealed windows and unclean ventilation. It’s not maintenance fault, but we are not getting anywhere by painting over black mold… It appears every week and we need to clean. I’ve notified the office and they continually evade by sending over contractors, who ALSO AGREE, there’s issues with windows and ventilation. Or the office has twice, ‘adding us to a list’ to receive new windows… We have loved this complex and are very disappointed in where it’s been heading. Please bring attention to this complex and fix the remaining black mold issues!

Office personnel/maintenance crew respond quickly to any problems that occur.