This was the best car buying experienceEveryone was friendly and courteous
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Just not understanding the selection options. I just needed to have the complimentary service that come with purchasing the vehicle.It was no hassle.
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Great customer services! Thanks for Mr. Jackson and the service team!! I am happy to do business with this team of people.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
This is my second behicle I’ve purchased from capital city and have enjoyed my experiences with both sales and service. 10/10 would recommmend.Courteous and very considerate of my situation. I got my beautiful Outlander back and the customer svc has been praise worthy the entire time.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
You all explained every step that made the experience awesome when I brought my vehicle in for a service appointment. I was not lost. I felt like ok I'm in good hands. Awesome job service department!!!The Guys in the service department was great!!!
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Y’all are great alreadyBest customer service I experience
Verified User
•
Mar 10, 2026
2.0/5
2.0/5
I was very satisfied, they were able to work with me.I had to sit for my service so the chairs did become unbearable but it was hours.Everything worked out well, I used Sunbit so the process on that ran smoothly also.Welcomed in and asked what my service was and the rep is new so I’d give her grace for handling everything very well.I was satisfied
Verified User
•
Mar 10, 2026
3.0/5
3.0/5
Although I had to exchange the cars the second car wasn’t a full tank of gasAlthough we had a hiccup, we were able to handle the situation in a timely manner, I just wish that I receive the full tank of gas the second timeThe salesperson was amazing but the dealership and the lender that I received in the mail was not on the same page
This was the best car buying experienceEveryone was friendly and courteous
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Just not understanding the selection options. I just needed to have the complimentary service that come with purchasing the vehicle.It was no hassle.
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Great customer services! Thanks for Mr. Jackson and the service team!! I am happy to do business with this team of people.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
This is my second behicle I’ve purchased from capital city and have enjoyed my experiences with both sales and service. 10/10 would recommmend.Courteous and very considerate of my situation. I got my beautiful Outlander back and the customer svc has been praise worthy the entire time.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
You all explained every step that made the experience awesome when I brought my vehicle in for a service appointment. I was not lost. I felt like ok I'm in good hands. Awesome job service department!!!The Guys in the service department was great!!!
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Y’all are great alreadyBest customer service I experience
Verified User
•
Mar 10, 2026
2.0/5
2.0/5
I was very satisfied, they were able to work with me.I had to sit for my service so the chairs did become unbearable but it was hours.Everything worked out well, I used Sunbit so the process on that ran smoothly also.Welcomed in and asked what my service was and the rep is new so I’d give her grace for handling everything very well.I was satisfied
Verified User
•
Mar 10, 2026
3.0/5
3.0/5
Although I had to exchange the cars the second car wasn’t a full tank of gasAlthough we had a hiccup, we were able to handle the situation in a timely manner, I just wish that I receive the full tank of gas the second timeThe salesperson was amazing but the dealership and the lender that I received in the mail was not on the same page