I had the best experience with Ortega. He made sure that I understood every step of the way of my purchase. (He deserves a raise in my opinion). Extremely valuable asset to the Mitsubishi team.Great customer service
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
VERY FRIENDLY PROFESSIONAL STAFF ! THEY ALL LOOK UNIFORMED. I LOVE THAT! PRESENTATION MAKES A GREAT IMPRESSION FOR ME!THE OVERALL EXPERIENCE. CUSTOMER SERVICE
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
THE SALES ASSOC. CHELSEA WAS VERY FRIENDLY ON THE PHONE AND IN PERSON. SHE HAS AN AMAZING CUSTOMER SERVCE PERSONALITY.MY SALESPERSON LISTENED TO WHAT I WANTED AND WAS ATTENTIVE.THE MANAGMENT TEAM - WAS VERY PROFESSIONAL AND FREIENDLYIT WAS A GOOD EXPERIENCE. ALL STAFF WAS COURTEOUS AND PROFESSIONAL.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
The staff at Capital City Mitsubishi is awesome. Everybody was very helpful, nice and understanding.Very satisfied with the whole experience.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Ortega made the sales process very easy and not stressful
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
If you want to get a good deal come to this dealer! Froymer was amazing and made this process easy!100%! Froymer was amazing ! He made the whole process easier than other dealerships before!
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
The service was excellent, but your bathrooms need to be checked a little more often.Dave is the reason I keep coming. He has a great personality, the best service I have ever had. He really makes you feel like all your concerns really matter. He explains in detail what you need. Answers any questions I have regardless how crazy they may sound. He showed me the filters that needed replacement, He also showed me the printout why I needed alignment (I really appreciated that since I hit a pot hole the week prior and my tires are only have 10,000 miles on them. He also explain why I needed back brakes and explained that my brakes measure a 1 and driving on them was not safe.
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
I was more than satisfied with there helpThey provided me with the best help with the vehicle
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Customer service was great
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
My experience with the sales and service departments has been fine. The facility could use some remodeling.Once again my visit to the Capital City dealership was a good one. This last visit was for routine maintenance (Oil / filter chance & Tire rotation). An inspection found that I needed rear brake pads replaced. This repair then found a warranty repair of the brake caliper. Service advisor Dave Sanks provided me with a rental vehicle, since the parts had to be ordered. Dave once again handled this situation great!
I had the best experience with Ortega. He made sure that I understood every step of the way of my purchase. (He deserves a raise in my opinion). Extremely valuable asset to the Mitsubishi team.Great customer service
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
VERY FRIENDLY PROFESSIONAL STAFF ! THEY ALL LOOK UNIFORMED. I LOVE THAT! PRESENTATION MAKES A GREAT IMPRESSION FOR ME!THE OVERALL EXPERIENCE. CUSTOMER SERVICE
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
THE SALES ASSOC. CHELSEA WAS VERY FRIENDLY ON THE PHONE AND IN PERSON. SHE HAS AN AMAZING CUSTOMER SERVCE PERSONALITY.MY SALESPERSON LISTENED TO WHAT I WANTED AND WAS ATTENTIVE.THE MANAGMENT TEAM - WAS VERY PROFESSIONAL AND FREIENDLYIT WAS A GOOD EXPERIENCE. ALL STAFF WAS COURTEOUS AND PROFESSIONAL.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
The staff at Capital City Mitsubishi is awesome. Everybody was very helpful, nice and understanding.Very satisfied with the whole experience.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Ortega made the sales process very easy and not stressful
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
If you want to get a good deal come to this dealer! Froymer was amazing and made this process easy!100%! Froymer was amazing ! He made the whole process easier than other dealerships before!
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
The service was excellent, but your bathrooms need to be checked a little more often.Dave is the reason I keep coming. He has a great personality, the best service I have ever had. He really makes you feel like all your concerns really matter. He explains in detail what you need. Answers any questions I have regardless how crazy they may sound. He showed me the filters that needed replacement, He also showed me the printout why I needed alignment (I really appreciated that since I hit a pot hole the week prior and my tires are only have 10,000 miles on them. He also explain why I needed back brakes and explained that my brakes measure a 1 and driving on them was not safe.
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
I was more than satisfied with there helpThey provided me with the best help with the vehicle
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Customer service was great
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
My experience with the sales and service departments has been fine. The facility could use some remodeling.Once again my visit to the Capital City dealership was a good one. This last visit was for routine maintenance (Oil / filter chance & Tire rotation). An inspection found that I needed rear brake pads replaced. This repair then found a warranty repair of the brake caliper. Service advisor Dave Sanks provided me with a rental vehicle, since the parts had to be ordered. Dave once again handled this situation great!