Capitol Mitsubishi
4.6/5
4.6 /5
128 Verified Reviews
7010 MacCorkle Avenue Southwest, Jefferson, WV 25177, US
(304) 720-7636
128 Verified Reviews
4.0/5
4.0 /5
No coffee in waiting areaSeat was adjusted for taller person than meThanks for continuing to provide good serviceSticker indicates next visitThey have always been great with all my service needs.No coffee in waiting area

5.0/5
5.0 /5
Friendly staff

3.0/5
3.0 /5
Was told one price and charged much moreI called about a lost key and was told over the phone the replacement key was 299.00 when I drove to your dealership it. Was 465,00 and did not even have the key only the remote the key which was not in stock would have been another 89,00 dollars.

4.0/5
4.0 /5
Everything was just wonderful!The windshield was not cleaned on the inside and the clock was not set. BUT! My over all experience was amazing.I have to say I’m so sorry but I cannot remember the F&I or sales managers name. But again I was treated with respect dignity and my expectations were beyond met. Thank you, Kevin, and everyone at Charleston Mitsubishi. I love my ride.Kevin was amazing he did not contact me for 24 hours after I asked not to be called initially. We texted back and forth Kevin sent videos of 2 vehicles! So polite and courteous, I swore I would not buy another vehicle at this dealership but! Kevin and the team were so fantastic, quick, and so respectful. My issues with the former owners was in the service dept. so I’m EXTREMELY satisfied with my experience.I requested not to be phoned and I was not bothered by phone calls.Because there is always room to improve. 😉Fantastic

5.0/5
5.0 /5
friendly nice and fExcellent work

5.0/5
5.0 /5
They treated me like family.Great experience.

5.0/5
5.0 /5
2nd Mitsubishi purchase

5.0/5
5.0 /5
Job well done.Courteous, efficient and clean.

5.0/5
5.0 /5
Great service

5.0/5
5.0 /5
The vending machines were not working, Brandon said parts were on back order from Canteen Vending. I am not knocking dealer. But I would make the vendor change them out machine if parts are not in to keep my customers happy. There are only two machines there and a go walk to the gas station down the street.Store and show room looks good. Waiting area bright and clean. They opened up the service area and made more room coming into service now. Alot easier to get around counter now.I was able to get in car in quickly and got the service I needed.