Capitol Mitsubishi
4.6/5
4.6 /5
128 Verified Reviews
7010 MacCorkle Avenue Southwest, Jefferson, WV 25177, US
(304) 720-7636
128 Verified Reviews
5.0/5
5.0 /5
Keep up the good work.My family comes here to get vehicles. It is brand we trust and salespeople that listen.

4.0/5
4.0 /5
The entire process from beginning to end , the employees make you feel welcomed, very knowledgeable, and friendly. Waiting area is super comfortable with plenty of room . I give 5 stars

4.0/5
4.0 /5
I did not use the schedule system. I simply called the service desk to make my appointment.Need coffee makerReceipt only said multipoint complete but no detailsThis location has been my choice for several years and I hope to continue getting services here.Staff knew me at check in.Location and friendly staff

1.0/5
1.0 /5
Last time going to this dealershipService place wasn't aware of appointment

5.0/5
5.0 /5
Dealership clean and well organized. Job well done to my service technician and to the person at check-in. Very polite. Very conscience of finding a solution for all the customers. When I decide to buy again it will be a Mitsubishi and from this dealership.It is hard to get anyone to answer the phones on the first 3 tries or you reach a recording. Since this owner has taken over it has been more difficult than should be to even find a person to talk to or find a direct number. Once you reach an actual person, scheduling it is quick and staff very helpful and understanding.I have been able to resolve any issue I felt I had concerning warranty work. All staff extremely friendly.

5.0/5
5.0 /5
Keta was awesome to work with. Very friendly and helpful

5.0/5
5.0 /5
The waiting area is amazing and has everything a customer needs to feel comfortable while they wait. My sales rep Keta Santiago was a pleasure to work with.The staff is very friendly and helpful.

4.0/5
4.0 /5
They have always done a good job on what ever i needed

5.0/5
5.0 /5
The sales person did a great job of listening to my need

4.0/5
4.0 /5
Surveys should never have mandatory questions! If we want to skip we should be able to do thatThey have always been friendly and top notch service I’ve bought 2 cars there