The vehicle was booked in for a service via the Volkswagen system but wasn’t registered on the Group1 system and caused a number of issues on the day
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
All good
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
The work carried out by Susie was excellent. The heating in the waiting area was not on. After waiting for 3 hrs in the I am not dealing with being sick
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Brilliant Service. Effortless.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
i must say that paul turner did a very good job sorting the van out for us a would recommend you to my customers for they vans meny thanks g n jones
Verified User
•
Oct 27, 2025
2.0/5
2.0/5
Supposed to have changed the oil and the cabin filter. No documentation provided. Not shown a video of anything done to the vehicle. Wiper blades are not clearing the windscreen. Could have been changed too but nothing looked at, no recommendations from the dealer.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Very helpful and supportive
Verified User
•
Oct 20, 2025
5.0/5
5.0/5
Great service, vehicle is perfect and we were well looked after. There were delays but they were our fault and not Group1 due to long delay in obtaining finance. Recommended!
Verified User
•
Oct 3, 2025
5.0/5
5.0/5
Friendly, courteous staff worth traveling to
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Absolutely brilliant serviceThank you for looking after me so wellLove my new van
The vehicle was booked in for a service via the Volkswagen system but wasn’t registered on the Group1 system and caused a number of issues on the day
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
All good
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
The work carried out by Susie was excellent. The heating in the waiting area was not on. After waiting for 3 hrs in the I am not dealing with being sick
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Brilliant Service. Effortless.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
i must say that paul turner did a very good job sorting the van out for us a would recommend you to my customers for they vans meny thanks g n jones
Verified User
•
Oct 27, 2025
2.0/5
2.0/5
Supposed to have changed the oil and the cabin filter. No documentation provided. Not shown a video of anything done to the vehicle. Wiper blades are not clearing the windscreen. Could have been changed too but nothing looked at, no recommendations from the dealer.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Very helpful and supportive
Verified User
•
Oct 20, 2025
5.0/5
5.0/5
Great service, vehicle is perfect and we were well looked after. There were delays but they were our fault and not Group1 due to long delay in obtaining finance. Recommended!
Verified User
•
Oct 3, 2025
5.0/5
5.0/5
Friendly, courteous staff worth traveling to
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Absolutely brilliant serviceThank you for looking after me so wellLove my new van