Everything was great excluding the check in experience. Supposedly there was an old bill from my mother & she had never been there nor seen any dentist with your practice. We were made to pay that bill for me to be seen as a minor at the time. We explained the identity theft & her wallet was stolen. The check in receptionist was rude and said yeah, we hear all excuses! We paid the bill. All they had to do was look in my mother’s mouth to see if the teeth were pulled or missing.They weren’t! Not to mention my mother is disabled & has never had BCBS dental insurance! She’s only ever had military insurance, Aetna, & UHC along with her Medicare. It basically wasn’t her bill nor her but your receptionist got paid for someone portraying to be my mother from 7-8 years back! Not to mention there was other circumstances as to why it wasn’t owed. I was the patient not my mother. So do we have to pay our families past dues or people that commit fraud? Other than that experience the other staff & dentist was amazing!

Well done. Everyone was professional, kind, and clearly excellent at their job.

It was the most fun medical experience I've ever had!! The front desk staff were kind and caring in their greeting. The nurses had wonderful attitudes that made the visit more relaxing. And Dr. Spann was very professional and personable. I have never been made to feel more comfortable in any medical visit.

I didn’t receive any check-ins after the procedure - which seemed weird - but everything was great so it didn’t matter! I know y’all were only a call away, so I appreciated that. This was my first procedure like this as an adult, so it was definitely a learning experience. Everyone was excellent!

Dr. Spann is one of the best surgeons in the Eastern United States. He has my complete trust.

Everyone was so kind and caring!!! Thank you!!

Dr. Jones is so kind! My family wouldn’t go to anyone else. He performed my wisdom teeth removal when I was younger and has now done both of my son’s surgeries. We are so grateful to have such an amazing surgeon and compassionate doctor!

NA

Dr. Megison and staff were amazing.

The experience at this office is always pleasant