CenterPointe Apartments and Townhomes
4.0/5
4.0 /5
50 Verified Reviews
5570 Centerpointe Blvd, Canandaigua, NY 14424, US
(585) 394-5150
50 Verified Reviews
3.0/5
3.0 /5
I have lived here for seven years. The first five years here were excellent. The last two years, I’ve been very disappointed. The neighbors in the area, a very disrespectful. The condition of the property in general is very poor roadways need attention, bushes need trimming and update. Maintenance of townhouses are needed. also, the mowing and plowing conditions need to improve. I hope by completing the survey some of these issues get addressed. And don’t go deaf ears. It truly could be a great place to live.

5.0/5
5.0 /5
I would like to thank Jesse Goodsell, Sierra Caldwell, and Chanthea Hall for helping me get my renters insurance straightened out. They were very helpful, much appreciated.

3.0/5
3.0 /5
Hallways and doors should be freshened up. Entry doors fixed. Overall experience is favorable

2.0/5
2.0 /5
The closet doors in our second bedroom had come off the track, and the plastic rail in the carpet snapped. The maintenance member only rehung the doors, he did not replace the plastic track. So now, the doors swing when trying to open or close them. Completely unhelpful. Plus, we waited over a week for the request to be addressed and it couldnt even be done fully. I would've just rather the doors stay off.

1.0/5
1.0 /5
If someone came they did not fix anything. The siding is still torn off by the wind on the garage and now as it has been unaddressed, the plastic underneath the siding is loose letting water leak into the garage. The gutter is still hanging off the front road facing roof and the damaged door has not been replaced.

5.0/5
5.0 /5
I enjoy living here and where it is located.

5.0/5
5.0 /5
I stayed at Centerpoint for 4 years with my daughter. I Compared the rent to other places and I thought it was a very good value for the square footage and having two full baths and a den. Whenever there was an issue and there were not many I would usually get a knock on my door the same day I reported it. The on-site staff is great this includes the girls in the office and the maintenance guys. However as someone who has been upper management I understand that the on-site staff are only givin so much money and resources to work with. To be clear this comment is not directed towards the staff on duty it is directed towards the upper management and owners who you never see and are not at the location. MORE MONEY COUD BE SPENT TO MAKE THINGS LOOK NICER. THERE'S WEEDS GROWING FROM THE GROUND REACHING THE SECOND FLOOR BALCONY. BACK DOOR OF THE BUILDING IS ROTTING OUT AROUND THE FRAME. FRONT DOOR OF THE BUILDING IS ALL DENTED AND PAINT PEELING. THESE ITEMS DO NOT SEEM LIKE EXPENSIVE THINGS BUT MAKE A BIG DIFFERENCE AESTHETICALLY WHEN CORRECTED. Aside from that it was a great four years.

5.0/5
5.0 /5
I like the brick buildings and the spacious green areas for just sitting out on my balcony and listening to the birds. My apartment is the perfect size, and I like the fact that I get a free storage area in the basement. The staff are very helpful, friendly, and quick to respond. I wish I had moved here sooner.

3.0/5
3.0 /5
They dropped off a light bulb for the frig. No big deal.

4.0/5
4.0 /5
Love the community feel! Hoping to meet some new people on my new journey, however, the fact that literally NOTHING is included in the rent explains why the rent is comparable to others without the amenities. I'm hoping for a positive experience and a long term at CenterPointe!