CenterPointe Apartments and Townhomes
3.7/5
3.7 /5
62 Verified Reviews
5570 Centerpointe Blvd, Canandaigua, NY 14424, US
(585) 394-5150
62 Verified Reviews
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3.0/5
3.0 /5
They dropped off a light bulb for the frig. No big deal.

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4.0/5
4.0 /5
Love the community feel! Hoping to meet some new people on my new journey, however, the fact that literally NOTHING is included in the rent explains why the rent is comparable to others without the amenities. I'm hoping for a positive experience and a long term at CenterPointe!

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5.0/5
5.0 /5
Very professional

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1.0/5
1.0 /5
this maintenance request HAS NOT been resolved; it’s been over a month since I submitted the original request.

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1.0/5
1.0 /5
The manner in which this was handled is beyond disconcerting. When we come to the office with an ongoing issue we would not expect to be accused and/or treated as though we are lying OR be required to provide proof of the issues. Additionally, when proof was submitted in person to the office staff that required such proof, the accusation was again that this evidence was falsified by us or illegitimate. To make matters worse, we were again told we were lying becauee the consistently rude and inconsiderate neighbors, denied the amount of flushing they have been doing and it was the choice of the office staff to believe them. Of course they will deny that!! I have many pages of records where I have counted the number of toilet flushes in a day, which frequently exceeds 70. Often it is 30-35 in ONE HOUR! Not only is that indicative of some issue we, the tenants of that bldg, are paying for all of that water usage, so I am confident you could see the pattern when examining the water bill increase from prior to their move in to present. Regardless, to be flat out accused of lying about these valid issues (and more that have not been brought to your attention) is beyond unprofessional, lacking in basic courtesy, flat out rude and condescending, and should never happen...especially by a property manager. I am disgusted by this entire experience. Absolutely disgusted.

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5.0/5
5.0 /5
All of the office staff, as well as the maintenance crew, are very helpful and very nice. Great team.

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5.0/5
5.0 /5
The maintenance team was friendly, knowledgeable, kind -and fixed the problem completely and explained the fix to me. They checked their work. Bravo to the team!

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5.0/5
5.0 /5
Will miss you all too. Thanks for all your help

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5.0/5
5.0 /5
Sierra was wonderful and knowledgeable. Excited to see what the next year brings when approved.

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5.0/5
5.0 /5
The maintenance team is doing a great job with the snow removal and keeping sidewalks and walkways clear (even in this freezing weather). Thank you!