It was easy

Done in a timely fashion

Great Customer service

I used the new AI agent. I entered a detailed description, and what it read back as the created ticket was very stripped down. If my original description was still submitted, that was not made clear in the user interface.

Our maintenance team are great, they fix any issues that I might have pretty quickly especially James! He always takes the time to help me with any small tasks when he really doesn’t have to!

Very prompt service attentive to my needs. Greatly appreciated

My maintenance person was competent, courteous, and friendly throughout the entire work order. It was a long work order to unclog the sink. He diagnosed it and took care of it. It actually two tries, but he did I with grace and persistence. We truly appreciate his workmanship.

James is always a great help and very friendly

Requests are acknowledged promptly.

I put in a work order. It’s simple. Don’t have to type along message on what’s wrong and it gives selections to help narrow down the problem or explain the problem and if you can’t explain it, then it allows you to put in a Voice Memo or a picture to help.