Charles Hurst Belfast BMW Motorrad
4.9/5
4.9 /5
524 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
524 Verified Reviews
4.0/5
4.0 /5
Happy with the service

5.0/5
5.0 /5
I made a prearranged appointment 5 days in advance for a yearly service. The work was completed in less than 90 minutes. The front of house service from Phil was friendly and efficient and all staff in the sales area were prepared to spend time answering any queries or requests which I had. Overall, I was very satisfied with the experience, and will continue to use Hurst Motorrad in the future.

Verified User
Sep 25, 2023
5.0/5
5.0 /5
Arrived about 30mins early but the bike was taken in and serviced and was back on the road after about 1hr 30mins. I expected to get home around 1.30pm but got home at 12.30pm.

5.0/5
5.0 /5
Q3 - explained over the phone

5.0/5
5.0 /5
Great staff

5.0/5
5.0 /5
Expensive oil/filter charges.

Verified User
May 8, 2023
5.0/5
5.0 /5
Very professional service

5.0/5
5.0 /5
Excellent communication from Paul and Mark and the process was seamless throughout. I would definitely recommend these guys to deal with and I would have no hesitation returning for further business.

5.0/5
5.0 /5
As always, Philip Galway looked after me superbly and nothing is ever too much trouble!

5.0/5
5.0 /5
In an age of customer service standards falling. I was very impressed with Kieran from the sales team. He was very professional but still made you feel at ease. All aspects of the purchase was a pleasure because of this member of BMW staff. His down to earth manner and attention to detail was a breath of fresh air as I have had negative experiences in the past .I could not speak highly enough about this person. Prior to going on holiday he contacted me to ensure everything was ok. Thankyou BMW Harry Costley