very pleased with how dealership dealt with the problem with my s1000rr but disappointed that i have to add an additive to the fuel because of build up of carbon. i use bike to commute every day and if bike is not designed for that role then marketing of bike should say so. i have owned other 1000cc sports bikes including a 2018 s1000rr sport and numerous fireblades without a fueling issue.

The service member of staff (Philip?) was excellent!

The wait for delivery was a little longer than expected but the deal remained the same.

Service staff are excellent, many thanks to John and Phil Galway always keeping me informed, very professional and friendly. For me they are the face of BMW Belfast. I give them 5 stars thank you.

Very professional and friendly service would highly recommend

Your service person Phil Galway is brilliant. Very good at communicating process and progress. Polite, customer centric. Nigel the sales person is also good. These two people ensure that I recommend Charles Hurst BMW Motorad to friends.

Vehicle was with the garage longer than I would have liked however the problem was resolved & the service I received was excellent. The service team were very friendly & helpful.

Service check in staff very friendly and professional to deal with

Went to have brakes bled on motorcycle, but bike returned in same condition soft front brake..no change