Charles Hurst Citroën Belfast
4.9/5
4.9 /5
1,062 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,062 Verified Reviews
4.0/5
4.0 /5
Very courteous young man gave me first class attention

1.0/5
1.0 /5
I did not make the initial enquiry. Citroen reached out to me inviting me to a VIP event as a loyal customer with false information that regarding the time left on our current PCP, because of this event we were going to get to upgrade without penalty and get VIP deals. Employee who assisted us on the day was nice but again I advised false information was given on the phone and we gave over an hour of our time to be offered a car I drove 4 years ago at a higher rate than my current (higher speck and newer model of car). My husband and I were advised that we would not be shown anything over our affordability but we were only shown cars more expensive than our affordability and at best offered older cars for the came cost.

5.0/5
5.0 /5
Karl was very helpful and not pushy about the sale.

5.0/5
5.0 /5
Dale was excellent in the way he explained things to me and so helpful. Would tell people to speak to him.

5.0/5
5.0 /5
Ethan was very pleasant and organised A pleasure to deal with - unfortunately the vehicle didn’t work for us but I’d happily recommend him and the dealership he represented so well

5.0/5
5.0 /5
Fabulous service

4.0/5
4.0 /5
Appointment ran to time and sales person was helpful.

5.0/5
5.0 /5
Great team very easy to deal with great help and service first class.Nothing was any trouble for the staff great service.would use again.Recommend to every one.

5.0/5
5.0 /5
Mainly down to Sam who was excellent to deal with. I really wanted to buy from him but sadly fell for a vw golf instead of the Citroen. He is very good at his job. Explains things clearly without being patronising and very knowledgeable.

4.0/5
4.0 /5
Overall good experience but a little bit pushy. I do think it was done with good intentions though