Charles Hurst Citroën Belfast
4.9/5
4.9 /5
1,078 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,078 Verified Reviews
4.0/5
4.0 /5
The person I dealt with was very courteou, very helpful and explained all in great detail, without being too forceful.

5.0/5
5.0 /5
Very impressed with my experience at Citroen. Staff were very attentive to my needs etc. Nothing was too much hassle and Ethan who dealt with my husband and I went above and beyond to help us.

4.0/5
4.0 /5
Good.

5.0/5
5.0 /5
Excellent customer service from Connor very professional, informative and helpful

5.0/5
5.0 /5
Friendly, efficient and knowledgeable

5.0/5
5.0 /5
Samuel is very knowledgeable in all aspects of the DS brand, great understanding of what I am interested in purchasing

4.0/5
4.0 /5
Very courteous young man gave me first class attention

1.0/5
1.0 /5
I did not make the initial enquiry. Citroen reached out to me inviting me to a VIP event as a loyal customer with false information that regarding the time left on our current PCP, because of this event we were going to get to upgrade without penalty and get VIP deals. Employee who assisted us on the day was nice but again I advised false information was given on the phone and we gave over an hour of our time to be offered a car I drove 4 years ago at a higher rate than my current (higher speck and newer model of car). My husband and I were advised that we would not be shown anything over our affordability but we were only shown cars more expensive than our affordability and at best offered older cars for the came cost.

5.0/5
5.0 /5
Karl was very helpful and not pushy about the sale.

5.0/5
5.0 /5
Dale was excellent in the way he explained things to me and so helpful. Would tell people to speak to him.