Charles Hurst Citroën Belfast
4.6/5
4.6 /5
954 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
954 Verified Reviews
Delighted with whole operation Specifically for the arrangement of collection and return delivery. Staff could not have been any more helpful or efficient. Ten out of ten. I am so glad I chose to stay with Citroen for my current mobility car.

Ok thanks

Dear Sir or Madam,I am making this complaint on behalf of my father, John O'Brien.Due to the manufacturer's recall of certain Citroen models as a result of an airbag fault, my father had an appointment booked with your Balmoral garage (Belfast) for 29 January 2026. During January 2026, I rescheduled this appointment for Monday 09 February, with the understanding that the vehicle would be collected from my father's house on the day.The car was not collected on Monday 09 February. When my father and I pursued the matter today, he has been offered an appointment on 16 April 2026 instead.Please explain why the booking for 09 February was not honored. My father has an MOT appointment scheduled for the vehicle on 19 February 2026 in Belfast. We would appreciate that the car is collected and the airbag repairs made before 19 February.Thank you.

3.0/5
3.0 /5
No petrol jeep to test drive on arrival, just the Electric. Not made aware of this til I appeared.Really poor low offer on my C4 trade in, in fact the lowest of all the dealers I attended. You will not get repeat loyal Citroen buyers when Trade in price is the lowest.During first phone call I was told that I’d be pleasantly surprised by Citroens trade in offers. I was certainly surprised but it wasn’t pleasant!

1.0/5
1.0 /5
Way too many phone calls/voicemails/emails/texts. One call and voicemail would be sufficient. Then once I replied and mentioned that the car was out of price range it was radio silence. No alternative offered at all

3.0/5
3.0 /5
I REQUESTED AUOTE FOR LEASING A C4 FOR 2 YEARS BUT NEVER GOT AN ANSWER, I WOULD STILL BE PLEASED TO GET A REPLY.

On screen it showed an engine fault so was worried as our MOT. is due soon.Work was carried out & so far it seems OK so happy with that.

4.0/5
4.0 /5
Very friendly, knowledgeable staff

5.0/5
5.0 /5
My sales assistance Conor was excellent - very accommodating and down to earth, even though sadly I didn't go forward to purpose the car I was looking at.

5.0/5
5.0 /5
Waiting to see if they get in a Citroen C5 aircross in Ruby Red so that I can come in and take a closer look at it.Would prefer a prereg one with a discount attached.