Charles Hurst DS Automobiles Belfast
4.4/5
4.4 /5
57 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
57 Verified Reviews
5.0/5
5.0 /5
I wasn't planning on changing my car but got invited to the loyalty event by Melissa, As my car was in for a service that morning I accepted. I instantly knew the only car I wanted to look at was the DS 3 Crossback in white. Ethan was so helpful and showed me round the car and explained it's many features. He went through all the details and then called for Adam and the manager who had came over from Scotland to bring down my monthly paymnets. I was delighted with the discount offered and eneded up buying the car. The whole process was smooth and efficent and I picked my car up the following week. Everyone was so helpful and made the expereince easy, especially Ethan.

5.0/5
5.0 /5
Adam Gribben was fantastic. He was polite, patient and very well informed about all of your products on offer. He talked me through every part of my purchase and made the whole process easy and straightforward. We’ll done Belfast!!!!

5.0/5
5.0 /5
Both Darren and Adam were brilliant to work with.There is an issue with the sensors on the car but Darren has said that this will be fixed.

5.0/5
5.0 /5
It was a long process and was delayed at the end but Naomi was amazing and I got flowers and a full tank when I collected the ds3 :) very pleased

5.0/5
5.0 /5
Andrew in Belfast branch done everything possible to source the car we wanted , great customer service. Really professional and we couldn't be happier.

5.0/5
5.0 /5
Best customer service iv received during the process of purchasinga car. Darren was unbelievable and went out of his way to provide a 11/10 service. Definitely would recommend

5.0/5
5.0 /5
Darren Dunne is a gentleman. Unfortunately as the 24hrs lapsed after driving off I began to realise the vehicle had not been properly prepped. Sticky plastics still in place all over the show. Stickers still on number plate from after the showroom plate was removed. Very hard to remove this. Had to use petrol to dissolve. Damaged the front plate in the process. Need a new one. The vehicle was still set up to factory settings. Dash still in French. Clocks set to Middle Eastern time. All very annoying and I know Darren assumed all this was done but it wasn’t.