I failed the MOT due to brake imbalance on the rear axle but parking brake passed the MOT and I went Charles Hurst Eurorepar Sydenham Road on November 14th. My brake drums was changed with all other auxillaries for £354. I got my car and went home and when I pulled the parking brake the wire popped out and I went there in the following morning again on November 15th. They told me the parking wire just popped out and they fixed it. I went MOT centre in the evening again and failed the MOT due to parking brake imbalance around 92%. I went the same shop on the Monday morning on November 17th to tell my parking brake that was working in the previous MOT failed after the replacement of the brake drums. I left the car for the fix and left the place. I was called in the afternoon and got told the car has been fixed but I didn't get called regarding any cost that the replacement can cost. When I went there I was shocked when I was asked for a payment around £255 that i hadn't been informed in front. I told the person there I wouldn't get it fixed If i knew it was going to cost that much. I always thought the broken parking brake was fault of the mechanic and i have never thought i was going to be charged for it. I paid the requested money to get my car but I should have been informed about the cost if it was not the fault of the mechanic. If it was not the fault of the mechanic I don't really understand how the working parking brake started not to work after the fix on the brake drums. It costed me another MOT test for £29.5 and I paid £255 more to the mechanic. My car works now but I paid an extra £284.5 in total to pass the MOT. I am happy to share the MOT results and the receipts of the service I received from Charles Hurst.

Left car in for a service asked them to check the rattle I could hear I paid £129 for the service once I picked up the car they said everything was fine and took my car for MOT few days later and it FAILED. Right hand side had excessively worn out ball joint I rang to speak to someone they were very rude and said must have been missed in the check and then another person on the phone said it was partly worn that’s why I wasn’t told. I was driving about with 3 children in the car which could have lead to something serious! They offered to do free wheel alignment which I didn’t need but I had to cover the part and labour. The man at reception with the accent is very rude! I am not happy with what I had to deal with and now I’m out of the expense of having to pay for a retest.