Had a problem with the car I just bought, reported withing 48hrs, waitedweeks on an appointment, not fixed but parts ordered, parts fitted badly causing a return and the main problem still not fixed. 3 more weeks pass car in a different dealship. No good news so I loss faith in it ever getting fixed after I had to talk to and take the car I just got to a different dealership myself. Contacted to cancel the car, no problem. So I did and swooped for a different one (surely that's it) Finance not cleared costing me to pay for both cars. (Alot in the middle but trying to cut the fluffy bit) Got told that it's up to me to contact them and get it sorted myself. Then after me checking "it's sorted now and you will get your money back" only for me then getting a letter today dated 28th January 2026 to tell me I've missed a payment for the old car under the old agreement number that was handed back 3 months ago.RedLine agreement number 100039968190