A truly awful experience. I had paid my deposit, was excited and had arranged to collect my new car. Only to turn up on the day to find a mark on the car that I had been told would be fixed, still there and clearly visible. It would have been easy for Charles Hurst to repair the damage to the car as they have their own Carsmetic repair company but the manager said no. Their complete unwillingness despite the sale being guaranteed if the scrape was properly fixed tells me that for reasons that I can guess, they did not want the sale. I have been extremely let down and disappointed with the dealership and will never deal with Charles Hurst Hyundai at Dundonald again. Nor would I recommend them to anyone.

Helpful and friendly service.

Staff were very friendly, professional and informative. Only issue is I couldn't get parked on premises.

Easy to reach and friendly staff

Firstly I must apologize that my inquiry was far too premature as I won’t have monies available until spring/summer 26. I was impressed with my contact so far and look forward any contact into next year. Thank you so far.

Good test drive of bayon

My enquiry was answered quickly with clear information of the vehicle I enquired about by way of a video. There was clear information on how to proceed and who to contact.

Lack of communication and orgaisation

Helpful & gave good advice.

No one ever contacted me