Charles Hurst Hyundai Dundonald
4.7/5
4.7 /5
589 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
589 Verified Reviews
1.0/5
1.0 /5
Price conversations were a battle, everything had to be their way, there was no give and take. After several visits with no movement on CH side they rang me at the end of the month with a discount offer of £250, when I called they were not in a position to quote a trade in price for my car. When I called again to find out the trade in price they advised the £250 discount was no longer available. Also they wanted to charge £25 for the fuel in the tank !!!

Very pleased with the help Lewis gave us, top marks all round 👏

5.0/5
5.0 /5
Good experience, 👍

I couldn't have asked for a better experience of buying a car. Treated with friendly courtesy, I was given all the information I needed yet never put under pressure to make a decision.I generally dislike any forays into car show rooms but not this time. Both my initial visit on the 13th and my return yesterday to collect were actually enjoyable. Due wholly to the person with whom I was dealing. Very many thanks.

1.0/5
1.0 /5
A truly awful experience. I had paid my deposit, was excited and had arranged to collect my new car. Only to turn up on the day to find a mark on the car that I had been told would be fixed, still there and clearly visible. It would have been easy for Charles Hurst to repair the damage to the car as they have their own Carsmetic repair company but the manager said no. Their complete unwillingness despite the sale being guaranteed if the scrape was properly fixed tells me that for reasons that I can guess, they did not want the sale. I have been extremely let down and disappointed with the dealership and will never deal with Charles Hurst Hyundai at Dundonald again. Nor would I recommend them to anyone.

5.0/5
5.0 /5
Helpful and friendly service.

5.0/5
5.0 /5
Staff were very friendly, professional and informative.Only issue is I couldn't get parked on premises.

The car was serviced on Wednesday and 2 days later (Saturday) it failed the MOT. The service costs £870, including pre-MOT checks.

Excellent. Nicola was most helpful and was prepared to spend time with me on the handover.

Andrew Hedley did an excellent job. This is my second time to deal with Andrew and I will continue to hold him in high esteem. Thanks.