Professional and extremely helpful and polite.

Very professional teamVery knowledgeableFriendly welcoming staff treated as a person not just a number

10/10 Matt the service manager provided the best level of service I have ever received when getting the car serviced. Nothing was too much hassle , went out of his way to make it personalised , provided updates when required and sorted out with a courtesy car with zero issues at all. Matt worked around our schedule to make sure it was seamless. I honestly can’t remember a time when I have had as good service in my 17 years driving. I was telling my family and friends over the weekend how fantastic it was. I am not sure what the wider customer service is outside Hurst Jeep but if it’s not to the same level as Matt and team then the rest should be shadowing them! Thanks again to all at hurst Jeep - I won’t be going anywhere else in the future for my cars or servicing if this is the continued type of experience I can expect.

Met with Brendan who was very helpful and pleasant

Matthew was very helpful

Brendan couldn’t have been more helpful and informative. He chatted us through our options and wasn’t forceful at all (which I usually find with a lot of salesmen). He was able to answer all of our questions and made the whole process really smooth. We would definitely recommend Brendan and the team to any of our friends and family. Thank you!

Very efficient thank you

From our initial meeting with your sales executive Brendan Berry, the arranging of a test drive and through to our subsequent purchase of a Jeep Compass we were extremely impressed by the professionalism and courtesy shown to us - Brendan, as a representative of Charles Hurst, was as far removed from the often negative portrayal of car dealers/salesmen as it is possible to get, in no way pushy and going out of his way to help us with all our queries.

Reception staff very helpful and attentive

Matthew was a pleasure to deal with.