My most recent experience has been really positive. The sales representative was very attentive and patient. A test drive was arranged although this was not in the precise model of car (a higher trim finish) and it showed me how impressive the car was. I was also provided with sound information about the possible deal.The only blemish in my overall experience was absolutely nothing to do with my interaction with the very competent sales representative I had been liaising with most recently but was during an earlier phone call to the premises when there was no-one available to speak to me

Nice place, friendly staff who offered refreshments on numerous occasions.

It was ok

Staff was excellent.

Yes, I was pleased to learn about ''EV's'' however, there was nothing available for a Dublin resident.

Viga was very helpful

Hi, my car is booked in for 13/8/26 at 10.00 am. L77DKY reg. I bought the car from yourselves in mid march. There was an engine management light on just after purchase, then there was a thud from the rear. Now the car shudders when moving off and revs quite a lot during gear changes. This happens intermittently but I'm sure it will only get worse. I have read on Kia forums that this is common enough and is a clutch issue. As I'm nearing the end of warranty, I'm hoping that this matter can be sorted that it won't happen again. I will try to get footage but this is not easy to do while driving. Your Kia 1.6 CRDi automatic—likely equipped with a 7-speed Dual Clutch Transmission (7DCT)—is exhibiting classic symptoms of clutch glazing, a software calibration issue, or a fluid/mechanical fault. The shuddering when moving off and high revs between gears usually indicate that the dual clutch is struggling to engage smoothly. If the matter cannot be resolved, I would be looking at returning the vehicle under consumer rights 2015. Many thanks. Dicky.

We had booked an appointment to come view a few cars as we were coming near the end of our current PCP deal. I have now been with Kia now for 7 years and always experienced good customer service but this time that was not the case. The manager who dealt with us was very disorganised and didn’t seem overly knowledgeable about the various options. I left feeling more confused! We were there over an hour and a half because we kept getting passed off to other people and having to go back to the waiting area.

The girl (Antonia) was absolutely amazing. She explained everything very clearly. Very pleasant and easy to talk to. Went out off her way to get things sorted for me. Yes im very pleased and happy with the service from Kia Belfast.

The sales person that we were dealing with was very helpful,showing us the vehicle we were interested in.