Charles Hurst Kia Newtownabbey
4.5/5
4.5 /5
322 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
322 Verified Reviews
5.0/5
5.0 /5
Staff were lovelyKnowledgeable about product and gave great adviceReferred us on to who we needed to talk to

1.0/5
1.0 /5
Forcing presintations about finance on someone who clearly stated multiple times that they didnt want finance. Have zero room for negotiation. S3lling a dirty car with damaged rims and trying to let on like rim restoration is a perk. I expect better from Kia. I swiftly went to mazda right after and bought an alternative car.

5.0/5
5.0 /5
A thorough test drive and the salesman was very knowledgeable

5.0/5
5.0 /5
Very helpful and knowledgeable.

5.0/5
5.0 /5
Nathan was most helpful giving me good advice regarding my next motability car

4.0/5
4.0 /5
Sales exec was welcoming and informative

All good, job well done, thank you

5.0/5
5.0 /5
Very attentive sales rep , great customer experience

Delighted with the customer service I received from the service team, very helpful and friendly, nothing was too much trouble, extremely clean and tidy dealership,

I part exchange one car for another. THe dealership failed to settle the credit agreement. I was contacted by the finance company to advise on the missed payments and that it would have a detrimental effect on my credit score, i contacted Charles Hurst twice on the first day and was promised someone would ring me back. On the second day I contacted the manager who did get the credit agreement sorted but i am now over £300 short. The manager asked me to send through proof of payment which I did and have heard nothing since. Not even an acknowledgement e amil