Charles Hurst Kia Newtownabbey
4.5/5
4.5 /5
317 Verified Reviews
547 Antrim Rd, Newtownabbey, Newtownabbey, BT36 4RF, GB
028 9084 5271
Get Directions | Larger Map
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
Google
317 Verified Reviews
•
5.0/5
5.0 /5
Each staff member I was in contact with was very helpful, very knowledgeable and very polite
•
1.0/5
1.0 /5
Walked through the showroom and was ignored for about 5 minutes - had to walk over to someone sitting at a desk to ask to speak with someone in sales
•
1.0/5
1.0 /5
The first car I inquired about was misdescribed - turned out to be a Kia E-Niro rather than a Niro EV - I had specifically asked for the latter (due to towing capacity). Your salesperson could easily have checked this. I was then dealt with your manager who was very helpful with the correct model which I test drove and was about to agree to buy (pending a battery test) when it was reserved by someone else online and then purchased. What a ridiculous system! My dealings with Charles Hurst were a complete waste of time.
•
2.0/5
2.0 /5
I had a call back from a guy who was going to check what was remaining on my finance and send me what was available but I didn’t hear a thing after that call’
•
1.0/5
1.0 /5
No video supplied as requested
•
Nathan and Lloyd were amazing got me sorted and into my new car which I am loving will certainly be back againDenise finlay
•
cust purchased a new vehicle unaware that she would have to drive, she only covers 6 miles a day. The vehicle has been back in about 6 time due GPF filter. now the cust has been advised that the roadside assistance has now expired. Her son has been on the phone today and is very frustrated.
•
Hello, only because you are asking I will share with you. Had to rearrange appointment because your call centre didn't book me the time they gave me. Had to go back next day. That's how I encountered one of your female staff at front of house who was rude,so annoyed and exchanged no pleasantries at all. I was more than pleasant with her. Her customer services abilities are non existant. No, thank you,Hello,sorry she just looked at me ,took keys and handed them back. On another note service was quick and efficient. Her face was tripping her.Karen Mcatamney
•
HiI’m still waiting on someone to come back to me about the speaker that needed fixed parts were due to be ordered to date nobody come back to me ?Sent from my iPhone
•
1.0/5
1.0 /5
Car I was interested in was wrongly priced but I got that information when I just arrived to the show room. I gave them a call before I went down and no information was given to me that car is wrongly priced. So disappointing!