Nathan was very helpful, knowledgable and accommodating.

Nathan was very helpful. The only downer is the lack of preparedness by the dealership to give a valuation on my car. That the value of my trade in car seems to vary dependent on the car I might buy does not inspire confidence.

HelloI've been given this email address in relation to an issue that I've been trying to get resolved with the Newtownabbey Branch. Chloe Robson, from your customer service team, has been trying to get in contact with them, on my behalf, for over a month and they are not responding to/actioning her emails.The branch had my car in for a service and some work on 28 January 2026. Everything when smoothly but when the car was returned I noticed that the gear shift indicator had stopped working. I contacted Chloe and she advised shed raised the issue with the branch. Several requests and emails later and I haven't heard from the branch at all.Chloe has advised that this complaints process is the next step.Can someone please contact me about how to resolve this minor issue?My reg is RV70 MGZ. Kia Sportage. My name is Cathy McMorris.Many thanksCathySent from Outlook for Android

Easy to find, Nathan was friendly, professional, answered all my questions, test drive was great, felt comfortable.

Good afternoon, recent service was quick and left me feeling happy with reception, staff and the actual service. I had ordered a replacement key for the one my wife had lost and reception sorted it out for me. Ordered,paid and awaiting delivery, which will take time. In reflection I am happy with the car service

Great service very pleased thank you

All staff I came into contact with were very friendly and helpful. Only negative was I thought the price of a standard service was expensive.

Friendly staff. Able to view s as nd drive car from front door.

Nathan was very helpful with the enquiry about an EV3. Video sent through was excellent.Unfortunately I was able to get a much better deal from another Kia dealer on price saving £1500

Having dealt with CH Kia for quite a number of years when it came to changing our car this latest experience left us cold. It was lap-top dominated and by a 'protocol' that had to be followed that took no account of our personal circumstances - a sham application for finance had to be set up even though we would have been paying cash for any change and not seeking finance. Unlike previous sales-people we had dealt with, on this occasion there was simply no 'connection.'