Great welcome, warm and friendly. Every care taken to ensure a very smooth transition in the buying of another good Kia

Great offered bummer service payment option which I took

I was quite happy with my experience and sevice from Charles Hurst Kia Newtownabbey. Friendly and helpful staff. Only slight down side was problems having service report/receipt e-mailed to me and no video. That being said I would have no problem recommending them.

When I initially agreed to buy the vehicle it was agreed that certain defects would be fixed. However, when I returned to collect my new car I was very disappointed to find out that some of these defects had not been fixed. There had been ample opportunity for the salesman to inform me that the defects could/would not be fixed. Considering that the dealership is 1 hours drive from where I live I think it was extremely disappointing that it wasn't until I was collecting my car that I found this out. This left me with a negative impression of the dealership.

I was to be sent an e mail with an invoice of the work done but I haven’t received same

James and Chris were very courteous and helpful during all the contact I had with them when choosing my vehicle. I would definitely deal with Charles Hurst KIA Mallusk again.

Every one were very efficient particularly James Bacon , he was very patient and Helpful

Excellent staff and great service very helpful and friendly and very welcoming