When I initially agreed to buy the vehicle it was agreed that certain defects would be fixed. However, when I returned to collect my new car I was very disappointed to find out that some of these defects had not been fixed. There had been ample opportunity for the salesman to inform me that the defects could/would not be fixed. Considering that the dealership is 1 hours drive from where I live I think it was extremely disappointing that it wasn't until I was collecting my car that I found this out. This left me with a negative impression of the dealership.

I was to be sent an e mail with an invoice of the work done but I haven’t received same

James and Chris were very courteous and helpful during all the contact I had with them when choosing my vehicle. I would definitely deal with Charles Hurst KIA Mallusk again.

Every one were very efficient particularly James Bacon , he was very patient and Helpful

Excellent staff and great service very helpful and friendly and very welcoming

5 STAR SERVICE ONLY SPOKE OVER THE PHONE GOT VEHICLE FROM ANOTHER LOOKERS DEALER THANK YOU

BOUGHT A VEHICLE FROM LOOKERS STOCKPORT STILL IN THE LOOKERS GROUP

Service desk staff very helpful

Very slick video presentation put together by James, unfortunately we had found another vehicle which was more suitable for our needs.