Charles Hurst Land Rover Belfast
4.4/5
4.4 /5
570 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
570 Verified Reviews
5.0/5
5.0 /5
Can't fault the service I received. Good COVID-19 process.

5.0/5
5.0 /5
Professional service in difficult times

4.0/5
4.0 /5
Car had a few issues but pleased they have been resolved. Barbara in Service Department was amazing with sorting. everything.

5.0/5
5.0 /5
Great staff Philip was lovely to deal with

4.0/5
4.0 /5
Service was fine considering the current restrictions but its no longer a 'nice' experience!!

5.0/5
5.0 /5
Excellent. Barbara was knowledgeable, professional, helpful and friendly.

5.0/5
5.0 /5
Stephen Surgenor looked after my vehicle change. As we were about one month out from handover Covid-19 lockdown hit. Throughout this disruption and challenging time Stephen ensured the order was tracked and I was kept informed with a contact I could use for any concerns or queries. I have been more than delighted with the service recieved.

4.0/5
4.0 /5
Service was fine, disappointing that no service to customer on transport & not offering reimbursement fora taxi even! Also no valet on car either. Understand COVID-19 but this is not necessary. Was in a Landrover dealer in Dublin and they provided the normal customer experience.

5.0/5
5.0 /5
Terrific service as always.

4.0/5
4.0 /5
Service manager (Robert) was excellent and did everything to accommodate. Inspection video was reassuring. However, the car really needed systems updates. I realise current situation is unique but I should have been made aware updates were pending for the car and I’d therefore recommend your processes should require you to notify owners of system updates pending.