Charles Hurst Nissan Belfast
4.6/5
4.6 /5
892 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
892 Verified Reviews
5.0/5
5.0 /5
very friendly and knowledgable

5.0/5
5.0 /5
Shane was excellent in helping me find the car

Once again I have to thank Shane in Nissan Boucher Road for all his help advice and patience in the purchase of my new car. Also Nathan in Services department for his help both in after sales care and advice on service plans and extended warranties. Both these gentlemen are a credit to your company.Dorothy at reception is an absolute gem in dealing with customers with her very pleasant and reassuring manner.I never have any hesitation in recommending Ryan and his team in Boucher.Mary Rooney

5.0/5
5.0 /5
Very helpful staff.

Well when I pick up my car on the 12th of may they told me it was check out and needed some work to it and I agree to get it done on Friday 22nd may. So when I took it and was driving up the M1 motorway the exhaust came off so I had to leave it in another garage to get repaired I have had no car now till it is repaired there.😆

1.0/5
1.0 /5
NO ONE CAME BACK TO ME REF MY ENQUIRY

4.0/5
4.0 /5
The sales person was very helpful

I was booked to drop my vehicle at 10.30 am on 6th May for a replacement shifter box. I asked approximately when it would be ready advised 1.30pm. I returned to the dealership at 2.30 and asked re car was told by service he check for an update and let me know. Thirty minutes later went back to service desk and a different person said they would get him to follow up. I went outside and as I was there my car was driven into the garage - after 3pm. Service said they just checking it. However at 4.30 I again checked what was happening and following stern words to the service guy my car was suddenly ready. My car sat on site from 10.30 am until 3 pm and I was told that 10.30 was a booking time not a service time but why did my car need to be on for 10.30? I have also noticed that the leather around the shifter has not been affixed properly. I am really disappointed with the entire process and would like someone to discuss the issues

1.0/5
1.0 /5
No contact other than a video message which also stated the car I was interested in was no longer available and needed to be taken down from the website. Shane told me he would call me but that call never happened.

I was very impressed with Cormac. He was very manerly and new his job very well. He sold me my Juke within a few minutes. I look forward to buying my next one in the next few yearsThank you