Shane, from Cavan is an excellent sales man - so informative and not pushy

Andy was great to deal with and I would have bought the car I enquired about. Unfortunately he was not allowed to accept my method of payment. Unfortunately he lost a sale because of red tape.

Caller was helpful

It was neither excellent or poor.

The service I was provided was excellent. Andrei was brilliant with his customer service and knowledge even providing tips on my current Qashqai. It was well explained about my current position and to wait a year until value was better.

Great service, everything went so well from start to finish.

Our sales advisor Shane was excellent. Friendly, professional and very knowledgeable.

I was told that someone called Brendan would send me information on acquiring a mobility car - never happened. I have already been approved for enhanced pip. Still have not received anything via email?Maxine

Was called and told I would be sent information - never happened

Raising as complaint following no response from sales department email on Monday 9th Feb.Hello,I am writing to formally raise a safety concern regarding a Nissan Qashqai I purchased from your Boucher Road branch (Enquiry No: 6398083, Reg: KRZ2496)On Sunday afternoon 8th Feb, when out with my 2 yearold son I had a tyre puncture and had to stop the car. I thought, no problem the car has a tyre kit. I removed the tyre kit to get to work and discovered the emergency kit supplied with the vehicle is entirely incompatible:• Spare Wheel: The wheel is a Ford-branded part (Part No: DM5C-BA) with a 5x108 PCD. It does not fit the 5x114.3 stud pattern of the Nissan.• Jack: The supplied jack is for a Ford hatchback and does not have the necessary lifting height or weight rating to safely lift the Qashqai.• Towing Eye: The threading is incorrect for the Nissan chassis, rendering it useless in a recovery situation.Essentially, the car was sold with a "dummy" kit that provided no means of roadside assistance which I have been karting around in my boot since purchase with false confidence, which is a significant oversight of your pre-sale Multi-Point Inspection.As a matter of safety and consumer rights, I would like this kit replaced with the correct genuine Nissan Qashqai emergency kit (Space-saver wheel, high-reach jack, and towing eye).I have photos which I cant send over email and am happy to stop by the branch to exchange this, I look forward to your prompt response on how we can resolve this.This was a major concern for me being stuck roadside with a 2 yearold, I had to flag someone to assist who purchased me a can of the tyre sealant, as a result I had to fit an entire new tyre for what would have been a puncture repair.