Charles Hurst Nissan Belfast
4.7/5
4.7 /5
864 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
864 Verified Reviews
4.0/5
4.0 /5
When car was serviced the issue we had about the petrol flap was not fixed but Charles Hurst was told about this beforehand but we still have the same issue.The petrol flap is still open as the AA told us it would get sorted at the Branch.

5.0/5
5.0 /5
I am a returning customer solely due to the great customer service I received from Andrew Gibson last year. I bought my last Juke from Andrew Gibson and was so impressed by his knowledge, helpfulness, friendly demeanour and excellent customer service that I returned this year to upgrade my Juke. As always Andrew went above and beyond his duties to help me choose the right car. Within a day of enquiring Andrew had a car brought from Chimney Corner to Boucher Road for me to view. I took it for a test drive and bought it. That evening Andrew had all the documentation emailed to me and the next day had the car ready for collection. Even though Andrew was extremely busy, he took the time to explain all the different gadgets on the car and set up my phone, music, auto feature etc. and made sure I was completely happy before I drove off in my new car. Andrew always provides a great after sales service and I know that if I ever have any problems or queries that all I have to do is email or phone him and he will have it sorted without any hassle or delay. Andrew Gibson is such an asset to your company and I trust he gets acknowledgement for his great work. Thank you

5.0/5
5.0 /5
Great service from the motability team from start to finish, friendly salesman who answered any questions I had. Will definitely be back in the future.

5.0/5
5.0 /5
Excellent service throughout from my initial enquiries and I was kept up to date fully with the ordering and delivery arrangements of the vehicle. Particular thanks to Shane Higgins for his work in all of this.

5.0/5
5.0 /5
All the staff from the office staff in the service department to the guys in the service department couldn't have been more helpful and pleasant.

5.0/5
5.0 /5
The staff at Hursts Boucher Road are a pleasure to deal with, especially Brendan who has been our Motability Specialist from the start of our Motability journey back in 2015.

4.0/5
4.0 /5
Sent in for system fault. Fault still showing and no return of key that's still in boucher road. Needs to be returned

5.0/5
5.0 /5
I just collected a new Nissan Juke off Brendan from boucher road Belfast Motability team, he was brilliant from start to finish.His communication was great from we ordered the vehicle with him, it did take 12 months for the car too arrive, but Brendan always kept in contact with us too make us aware off any changes or delays with the delivery status off the car.I would highly recommend family and friends to make an appointment with Brendan if they were interested in Nissan.Thanks Brendan!

5.0/5
5.0 /5
Jack and Ryan were more than helpful with a very professional approach. Can I just say a big thank you to them both.

5.0/5
5.0 /5
Was dealing with Ryan and Shane! They were excellent and would highly praise their customer service and expertise!