Charles Hurst Nissan Belfast
4.6/5
4.6 /5
893 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
893 Verified Reviews
5.0/5
5.0 /5
Daniela in Boucher Rd branch was very helpful. The only downside to my visit is that I wasn’t offered transport home after dropping my car off. I have had this service form other dealerships in the past.

5.0/5
5.0 /5
had A brilliant experience all because of a girl called Daniela. You can ask her anything she knows her stuff. Nothing is to big or to small for her. All she wants is customer satisfaction. Honestly if I could give her 10 stars I would. She’s a credit to her profession. Kind regards Michael Stevenson.

5.0/5
5.0 /5
Communication from the Service Team was excellent. I was kept up to date with progress throughout the process.

4.0/5
4.0 /5
Overall the experience of booking my vehicle in for the small repair it needed and the communication during the booking and repair was excellent. Kevin, who handled my booking, did a great job. The repair itself was completed swiftly and satisfactorily. The only negative I would have was that my car did suffer slightly from the seats being left dirty on it's return. I doubt it will take too much for me to clean the seats, but I would not have expected this to be necessary when dealing with a leading car dealership.

5.0/5
5.0 /5
Ryan Drumm was very nice to deal with, very knowledgeable and helpful.

5.0/5
5.0 /5
No

5.0/5
5.0 /5
Very helpfully staff

5.0/5
5.0 /5
Everything was fine

5.0/5
5.0 /5
Fantastic service- Rhonda was very helpful, courteous and knowledgeable.Jason Hutchison and Andrew Gibson were also most knowledgeable and helpful in discussing future options re choices of cars - great team!

4.0/5
4.0 /5
Just to things to mention. firstly, the car ( bought in May 2021 ) never came with a Manual. When ringing to make the booking for 29 March, I requested a Manual but this was not actioned. Secondly, the car was left I with lighting on the Auto setting. it was not returned to me in this way and on driving for the first time at night , it resulted in cars flashing their lights as for some reason, the car was returned without the lights set for night driving. It would have been helpful if this had been pointed out to me.