Charles Hurst Nissan Belfast
4.6/5
4.6 /5
897 Verified Reviews
62 Boucher Rd, Belfast, Belfast, BT12 6LR, GB
028 9038 3527
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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897 Verified Reviews
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Hi,So, the receptionist Bea was lovely. I was a bit concerned when another person said my care had had a recall on it, when I asked when, he said that it was from the week before. I said nothing, I asked why it had been recalled and he said it was to do with the fuel pump. Anyway, it is all sorted, car is working as it always did.I don’t do Google or the other one, so this is the way you get your review I’m afraid.Regards,Deborah Lennon
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5.0/5
5.0 /5
Friendly communication
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I wish to raise a complaint about my visit to your dealership today. I was informed that my key was unable to be coded to my vehicle as it was the incorrect key and that the key blade was not the correct one for my car.I have employed the service of a specialist who has been able to check the key blade is correct and in fact does open the divers door and operates the vehicles central locking. The engineer was quickly able to correctly code the actual key to my Nissan Navara.I would like to request a refund for the amount £177.60.
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1.0/5
1.0 /5
My request was not fulfilled because my car's valuation was very low.
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Brendan in mobility was a fantastic sales man from work go till the end very good asset to ur company a gentleman
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Upon taking out the extended warranty package on my car I was told that I would have to wait 4 months before becoming eligible for a service, have now waited four months, booked the service, took time off of work to bring the car down to get seen to, to be then told I have to wait 6 months before I am eligible for a service. Lack of communication and customer services is abysmal. This isn’t the first time I’ve had problems after the coolant unit failed and nearly destroyed the car altogether.
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5.0/5
5.0 /5
Responsive and customer service friendly.
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4.0/5
4.0 /5
Showroom was very clean and well laid out. Customer facilities provided refreshments and comfortable waiting area.
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The service was good, apart from the washing of the car itself, they did wash it, but it came back as if they had not done it. Poor .
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4.0/5
4.0 /5
Friendly sales team, that kept in touch while trying to fill my request.