Charles Hurst Nissan Belfast
4.6/5
4.6 /5
897 Verified Reviews
62 Boucher Rd, Belfast, Belfast, BT12 6LR, GB
028 9038 3527
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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897 Verified Reviews
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Bought my car in May 2023, by September the problems started, consistent engine problems, new radiator needed, battery replaced, issues with windows steaming up to the point you have to pull over until they clear - no setting helps this, and current problem looks like it needs a new engine. Customer service is absolutely terrible with no one from the sales team even calling me back after selling me a faulty car:
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My last visit was managed by Nathan Brown, however, many of my previous visits have been handled by Gary McDonagh. These two men are both friendly and extremely professional explaining the process and reassuring me were necessary. 10 out of 10.Yours sincerely,Daniel Barr.On Fri, 26 Sept 2025, 12:01 Nissan Belfast,wrote:
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1.0/5
1.0 /5
Only wanted to test drive the qashqai to see if it was suitable for me and explained that to the staff member. They then proceeded to go through a full presentation about finance which I explained there was no point going through if I didn’t like the drive of the car. Only when I insisted that this was a waste of time did he bring a sheet over to sign to drive said car and asked me to sign to say no marks on car, which I explained until I saw said car I wouldn’t sign as there could be marks all over it. He wasn’t particularly impressed by this and in the end I gave up and left without driving the car. It is now a car not worth pursuing due to poor experience from Nissan.
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I was very pleased with the service on my car and for the pleasant guy who delt with it.Thank you
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5.0/5
5.0 /5
Andrei was very good and knowledgeable. Not pushy and gave me time to consider my options which was what I told him at start.He will be an great addition to the sales team
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5.0/5
5.0 /5
Sales people very pleasant and informative
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5.0/5
5.0 /5
Customer service given was super excellentBlair from Nissan Boucher Road Belfast.
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5.0/5
5.0 /5
could answer all my questions
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5.0/5
5.0 /5
From walking into Nissan i was really welcomed and treated very well and looked after fantastic staff
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5.0/5
5.0 /5
I dealt with a guy called Shane. He was brilliant. Very helpful, very patient and an all round nice guy.