Charles Hurst Peugeot Belfast
4.6/5
4.6 /5
1,023 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,023 Verified Reviews
4.0/5
4.0 /5
Very helpful staff both at the time of booking and at the service.Friendly but not pushy or patronising.Did exactly what was asked.

5.0/5
5.0 /5
Was impressed with James McGibbon, your sales rep. very courteous and efficient.

5.0/5
5.0 /5
Service team were very friendly

5.0/5
5.0 /5
We called without appointment for a look and didn’t really expect any attention as such. The chap that dealt with us was very helpful and knew the answers to all our questions.

4.0/5
4.0 /5
The only thing I would say is that less than 24 hours after getting my car back a type pressure light came on. This was due to Charles Hurst changing a tyre on my vehicle. I did not know that the driver can reset this themselves as I've never had a new car before and thankfully my sister showed me how to do it. Perhaps if you change a tyre or do something that is likely to set this light off you should warn the customers that this can happen and show them what to do.

5.0/5
5.0 /5
I was more than happy with the service. Johnathan was very attentive, explained everything, and kept me informed of progress. Very happy.

5.0/5
5.0 /5
My experience was excellent and hassle-free. Jonathan was extremely courteous and detailed regarding all aspects of the vehicle check in preparation for the MOT. I was notified of progress at all times. It was brilliant that the car was taken to the MOT on my behalf.Also, a couple of weeks ago, I called in without appointment on a Saturday morning regarding a blow out on a tyre and a light bulb problem and Jonathan sorted it all out and couldn't have been more helpful. I was relieved I could leave knowing everything was safe about the car.

4.0/5
4.0 /5
I think it is important to tell customers than hybrid/electric cars battery charges are affected by the different seasons before they buy a car.

5.0/5
5.0 /5
Overlall a very good experience land great service from the service manager nnd his team

5.0/5
5.0 /5
Jonathan was excellent to deal with