We test drove a car but decided against it, seeing dashboard is a challenge through the small steering wheel.Member of staff was helpful.

Good morning Ross,I have tried to get in touch via phone regarding the new car purchased last week but have not heard back.I have attached a letter outlining options, and as noted, I am still within my 14-day finance withdrawal period.I will call this afternoon around 4pm to discuss possible solutions regarding the vehicle. I will have the car and keys with me. I am hoping someone will be available to speak then.Best wishes,David RobbDate: 10 March 2026To:Charles Hurst Peugeot Belfast, Boucher Road, Belfast, Northern IrelandPeugeot Finance – still not received any documentation.Subject: Request for Vehicle Swap or Finance Withdrawal – Peugeot 2008 Allure (Signed 27th Feb. 2026)Dear Sir,I am writing regarding my recent purchase of a Peugeot 2008 Allure, registration KMZ1288, collected on 1 March 2026 under a Hire Purchase agreement with Peugeot Finance.After taking delivery, I have found that the vehicle is too small for my family’s needs. I wish to resolve this matter promptly and amicably.I am aware that under the Consumer Credit Act 1974, I am entitled to withdraw from the finance agreement within 14 days of signing. I am still within this period.I would like to propose the following options for resolution:1. Vehicle Swap Option:I would like to exchange the 2008 for a larger Peugeot, for example a used Peugeot 3008 (2021–2022), and have the existing finance agreement rewritten for the new vehicle. I would expect my current deposit (£905) to be applied to the new arrangement, with monthly payments reduced from the current £301/month.2. Finance Withdrawal Option:Should a swap not be possible, I formally notify Peugeot Finance that I wish to exercise my 14-day withdrawal right and cancel the HP agreement. In this case, I request that the dealership accept the return of the vehicle and provide a full refund of my deposit, and any amounts paid, adjusted only for any legitimate depreciation or usage, in line with UK consumer law.I would like to resolve this matter promptly, and I am available to bring the vehicle in for inspection at a convenient time. Please confirm within 5 working days the option you are willing to proceed with and any next steps.I appreciate your prompt attention to this matter.Yours faithfully,David Robb

I was disappointed in the presentation and cleanliness of the car. I can look passed general dirt of the car as it would be detailed once purchased, but a quick wipe around the inside would have went a long way. Along with plastic hanging off from the backseat window area. I was told while looking at the car it was going in for body work repair, if I had been informed of this before hand I would have called to view the car after the work was done. Seeing the car in the bad state it was in was a bad first impression that I couldn't get passed. The car might have just arrived but I had emailed couple days before hand which an appointment was offered to me to view the car. There was plenty of time and opportunity to inform me of the cars state and repairs.

Very Well - Very helpful service desk staff - Job finished on time.Thanks Jim Shaw________________________________________

Very Well - Very helpful service desk staff - Job finished on time.

ISZ 1067 - Peugeot Boxer 335 L3 2.2 was purchased NEW from dealership on 17th April 2025 through Fleet Financial. The vehicle has spent more time in the dealership with an engine management light on than it has been on the road. Peugeot UK Aftersales Manager, Peugeot Customer Care and Technical Team have all been in actively involved in the repair process and the current status of the vehicle is that it is parked up at dealership for a number of months awaiting a part order with high priority VOR level but as of todays date that part is on back order and there is no forecast date of arrival. We are today going to log a complaint with the Motor Ombudsman. We have financed a vehicle on Hire Purchase and paying monthly interest for a vehicle which we haven't been able to use.

Hi I had emailed about my recall on my Peugeot 3008 was cancelled the night before it was due to be in. Wallace Mcfall rang me about it and said that it shouldn’t have been cancelled and he was going to arrange for it to be collected at my work and dropped off again when it was done. This was two weeks ago and I haven’t heard anything else. Could this be looked into please my registration is K019 LRV

Good thanks

Very good at getting back and a video of the car

The worst place I have ever been won't be back