Charles Hurst Premium Direct
4.8/5
4.8 /5
86 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
86 Verified Reviews
4.0/5
4.0 /5
James was very helpful and Knowledgeable without being too pushy, just what I want from a good salesman

5.0/5
5.0 /5
Ben was professional and dealt with my questions in a clear and concise manner. He took time at the test drive stage and allowed me the time to make the right decision for me which was to buy the Stelvio vehicle Overall I was pleased with the sales process that Ben led

5.0/5
5.0 /5
My experience with Ben was absolutely fantastic from his manners, knowledge treatment and over all experience. I was hesitant buying my new car as this is only my second car and i found this was a huge decision from the size of the car and price range but Ben really went over and beyond to settle me and reassure me on my decision and I'm DELIGHTED I made the purchase! Would extremely recommend his service!

5.0/5
5.0 /5
Great service and Scott was very helpful

5.0/5
5.0 /5
Had a very enjoyable and stress free experience. Scott was brilliant he explained everything in great detail and made sure the wife and me understood everything he had explained to us. Could you pass on my thanks to Scott again for a really relaxing and enjoyable experience and we will definitely be back again. Thank you

5.0/5
5.0 /5
I have never encountered a more professional and polite salesperson as Scott. From the first call he was switched on and respectful. No hard sell, plenty of facts and manners. Brilliant.

5.0/5
5.0 /5

5.0/5
5.0 /5
Excellent help and support from Scott and Nicola

4.0/5
4.0 /5
Ben was excellent in trying to answer questions on the vehicle we were interested and spent a lot of time on it. We thought we had the right vehicle but discovered after much contact that the advert wrongly itemised a sunroof when there wasn't one (the advert still does!). Despite this we decided we could go ahead with the purchase if a suitable discount to the advertised price could be offered. Unfortunately this was not forthcoming so we decided not to proceed, otherwise we would still be interested.

5.0/5
5.0 /5
I changed my mind about my purchase in he January Sale of a 320i. I had a 2 or 3 options from my first visit and changed my order to a 218i Gran Tourer. There was no bother changing my selection and my Salesman Ben Mullan completed the transaction. The car drives beautifully and is immaculate for its year. I would have no hesitation in returning to Premier Direct and I have also told my family and friends about the spectacular range of Executive used cars on offer, something to suit every pocket up to and over £100000.