Charles Hurst Renault Belfast
4.9/5
4.9 /5
326 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
326 Verified Reviews
4.0/5
4.0 /5
I thought maybe u would have did a clean inside and outside of car while with you

5.0/5
5.0 /5
We I have to say every member of staff was so pleasant and welcoming. Daglan and Joe delt with my new purchase and got me a good price for my old car top blokes. Ruth was also a pleasant member of staff that talked to my mum and the lady at the front desk didn't get her name top class customer services would 100% recommend this dealership. Thanks again Daglan for your help and I'm sure ur glad to see me drive away🚗 lol

5.0/5
5.0 /5
None, can't fault the team at Charles Hurst Renault. 20 years plus dealing with them and never a problem that couldn't be resolved. Service is always 1st class and always treated like a customer not just a sales figures like other dealerships do.

5.0/5
5.0 /5
Paul was lovely and very welcoming and friendly and kept me up to date in regards to my vehicle

5.0/5
5.0 /5
no

5.0/5
5.0 /5
Regardless of whether or not my service is in Belfast or Newtownards the one stand out aspect of the visit it consistently the nature and attitude of your customer service representatives. I'm always impressed every time I attend and they are easily the reason I don't consider taking my car anywhere else. Your staff are something that you can be very proud of. They reflect very well on your business.

5.0/5
5.0 /5
The service tracker didn't give me any updates until I arrived back to pick up the car at the agreed time. In fact the car had been picked up & we were back home before I got a message saying the car was ready. Apart from that the service was very good

5.0/5
5.0 /5
Excellent service staff were very welcoming and polite and very helpful all good .

5.0/5
5.0 /5
Second car left in to be fixed within 2 weeks and again, very please with the way I was dealt with. Paul in the service department really made the experience very efficient.

5.0/5
5.0 /5
Nothing except that the staff were friendly and efficient as on previous visits.