Charles Hurst Renault Belfast
4.9/5
4.9 /5
327 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
327 Verified Reviews
4.0/5
4.0 /5
There was a mix up with the booking dates so when I called to ask about leaving it up early I was told it hadn’t been booked in at all meaning it was booked in the following week which wasn’t ideal due to family circumstances. Other than that, all good.

5.0/5
5.0 /5
Thanks again

5.0/5
5.0 /5
Rather than be given a drop your car off 8am or 9am for example and collect at 4pm or 5pm it would be better to give a shorted window that is closer with the actual time your cars work is scheduled to start.

5.0/5
5.0 /5

5.0/5
5.0 /5
The salesman, Declan, was most helpful and went over everything and answered all queries, what he couldn't answer, he quickly found out for me. Would be happy to recommend him to anyone.

5.0/5
5.0 /5
Excellent experience. Competent new sales executive supported effectively by Manager .Returning Customer based on previous experience with company

5.0/5
5.0 /5
Philip a great help on the day

5.0/5
5.0 /5
I dealt with Paul, Caitlin and Philip. They were all most helpful. They know their stuff.

4.0/5
4.0 /5
A few minor things - the number that appears when someone from the dealership rings can't be rung back. It goes to an automated response. The website can be temperamental so it's not clear that a booking has been confirmed.

5.0/5
5.0 /5
Yes we did get sent a video but the sound quality was very poor but the guy in service department Paul Loughery was more than helpful. He rang & explained everything. He also answered all our questions when we went to collect the car.