Shame about the lack of mats and mudflaps. But at least they are on order.

Young lady from Service Reception - Caitlin was very courteous, polite and efficient. Very competent.

have been using this service for many years now. staff are so helpful and explain everything well. Communication before , during and after the service is excellent.

I am happy with the service team, however I inquired about a courtesy car as my car was with the team for 3 days however because the work took no more than 3 hours I wasn't offered one. Even though my car was away for three days! In addition I rang up twice enquiring about a courtesy car and was told to hire one, however when I went to collect my keys I said again that a courtesy car would have been very beneficial and was told that if I had rang the RAC they would have given me one and that is what other customers do, I said that information would have been beneficial the two times I rang and the guy just shrugged his shoulders. However no one told me that prior, which was very frustrating and why I have given you a two star.

Paul Maxwell is very helpful and pleasant to deal with.

Can't say enough thank you as they have repaired my car very fast. I handed my car on Friday and it was ready to go on Tuesday right on time for me to move to England. Thank you so much ❤

Five-year service carried out with all essential work completed satisfactorily

I usually book the service over the telephone. On this occasion I used the on-line booking link which had been e-mailed to me. As a result I received two phone to calls to repeat all of the details which had been already submitted. The second of the calls was from a male who did not have any of the submitted details, did not even know that it was a service which I required as he asked me "what is wrong with the car"! He also did not check the system to see that I am a long term customer. That person was not Caitlin at the service desk who dealt with me when I arrived for the service or Phillip at the desk who dealt with me during the service procedure. Both of them were helpful, efficient & friendly.

I’ve always found all the staff very nice and very helpful

Yes very satisfied with the whole experience a woman Ruth mc keown dealt with me lovely helpful and give me a great service