I had viewed a car and the finance option given was out of my budget. I had emailed the sales representative I spoke to originally to let him know I wouldn't be going ahead. I got quite a pushy & somewhat rude response questioning 'what I'm planning to do once my car hits 100,000 miles and I have a balloon payment much higher than what my car is worth' - which is quite frankly not his concern. Maybe offering other options, if any, would have been a better response?

I think my trade in under valued.

Ashley was very helpful and patient with us when we were making our decision on the car.She was also very informative on the car.Completing the forms and getting things signed

Justin the car dealer who assisted me was extremely helpful and pleasant . He was knowledgeable about lots of cars and was able through questioning me identify a car that would be suitable to my needs.

HAPPY

We had a very informative experience after approaching Chloe McGarry on an email we had received about pre registered clios and capturs.

The sales person who I dealt with was professional, courteous and extremely knowledgable. She had a demeanour that was wonderful. A TOTAL credit to Charles Hurst.

All good great sales people

Chloe McGarry is a joy to work with. This is our 4th car through Chloe.

The friendliness which was genuine. The facility to take the car on a decent test drive. Being offered and accepting free coffee.